Director, Customer Success (Payor Accounts)

Telecommute · Baltimore, Maryland, United States · Operations

Description

Company Description

TAVHealth, a fast-growing and innovative healthcare services and software company is currently seeking a dynamic and compassionate sales executive for the position of Director, Customer Success (Payor Accounts) At TAVHealth, we're committed to improving the lives of patients by establishing meaningful connections to valuable community resources and creating real conversations between providers, caregivers, families and friends. Our clients include major hospital and medical systems with multiple facilities in several states throughout the U.S.


Job Description

Reporting to the Vice President of Operations, the Director of Customer Success is responsible for strategic management, growth and retention of accounts in their markets. Primary objectives are to create partnerships with market executives to build a valued product, maintain a high level of customer satisfaction, expand the market (existing accounts and new business) to maximize revenue, and ensure customer retention. Goals will be completed timely and accurately in support of TAVHealth’s Guiding Values, as attached.

Requirements

Principle Duties and Responsibilities:

Experience, Educational and Licensure Requirements:

Required Skills and Capabilities:

Benefits

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