Account Specialist

Austin, Texas, United States · Operations

Description

Company Description

TAVHealth, a fast-growing and innovative healthcare services and software company is currently seeking a full-time Account Specialist. At TAVHealth, we're committed to improving the lives of patients by establishing meaningful connections to valuable community resources and creating real conversations between providers, caregivers, families and friends. Our clients include major hospital and medical systems with multiple facilities in several states throughout the U.S. If you want to make a difference in how people experience healthcare, this is the place for you!


Job Description

Reporting to a Regional Director of Customer Success, the Account Specialist will manage support and successful use of TAVHealth products 90 days post implementation for all market projects and populations. This role will play an important part in facilitating customer service requests, maintaining high customer satisfaction, driving user adoption, and contributing to market expansion. Goals will be completed timely and accurately in support of TAVHealth’s Guiding Values, as attached.

Requirements

Principal Duties and Responsibilities:



Experience and Education Requirements:


Required Skills and Capabilities:

Benefits

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